I am a first time customer of Matthews, Marion IN and I Just want to say THANK YOU to Autumn and Bill for the great customer service. I was having an issue with my new car I had purchased in November, it was not an easy thing to figure out as it was not happening all the time. It required a couple appoints, emails and phone calls. The wonderful thing is I was treated with care and concern every time I communicated with Bill or Autumn. Then on top of that the issues was found and correct, I was even able to see pictures that the technician had taken while fixing the issue.